Skip to main content

Meet Maya

Hi, I’m Maya and my passion lies in helping to grow the industry through learning, upliftment and encouraging plumbing as a career, while also creating a reliable network and trusted resources that both seasoned as well as rookie plumbers can tap into for guidance and assistance.

Meet Dean

Hi, I’m Dean, UPP Group’s resident Head Plumber. I’m here to assist with any questions you may have about plumbing installations or maintenance, as well as advise you on the latest technologies and trends happening within the plumbing industry. If water runs through it, I’m the guy you can chat to about the ‘ins and outs’ of it all…

View our Frequently Asked Questions below, or ask us a question if you would like.

Plumbing issues at home?

Why is the water coming out of our taps brown in colour?

There are two reasons why – firstly your geyser’s element is rusting, hence brown water or the council are working on the lines and dirt/mud has gotten into the pipe system.

Why do we run out of hot water so quickly in our house?

Either your element isn’t working properly or your geyser may be too small for the amount of people in the house. Heat loss could also happen if pipes are not wrapped/lagged.

Why does the toilet keep running?

There could be a few reasons, such as washers that need changing, dirt stuck in valves or seals leaking.

Why do our pipes rattle when we open the taps in the bathroom?

You could have a pressure problem or the washers in the taps need changing.

Our kitchen sink takes forever to drain. What could the problem be?

Either you have a blocked trap inside or gulley outside, or the whole drain is blocked. Could also be a ventilation issue.

Our water pressure is very low – especially in the shower. How can we increase it?

Clean the shower head as it could be blocked, or increase the size of your supply.

Where is my main water shut-off valve?

It should be outside on wall, where the mains enter your building, and at the meter in the street.

Want to become a plumber?

Is plumbing still a good trade to get into?

Plumbing is a lovely trade; we are artists making something as beautiful as water, work well.

How do I become a plumber?

The Institute of Plumbing South Africa (IOPSA) has many affiliated training centres you can join.

Is plumbing a stressful job?

It can be if you don’t know what you’re doing.

How many hours a week does a plumber work?

24/7 or 40 hours, depending on the company and your terms of service.

How is plumbing adapting and changing with the times?

We are in a new age, where technology is growing faster than the knowledge base.; although it’s still a very exciting time for young entrepreneurs.

Still have a question?